Privacy Policy

Last Updated: January 29, 2026

At Boulderbrook San Leandro Landscaping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or interact with our website. This may include:

Name and contact information including address, email, and phone number
Property details and service preferences
Payment and billing information
Communications you send to us
Photos of your property for estimation and design purposes

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our landscaping services
Process your service requests and payments
Communicate with you about your service appointments
Send you updates, quotes, and service reminders
Respond to your questions and provide customer support
Maintain records for business and legal purposes
Improve our website and marketing efforts

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who help us operate our business, such as payment processors or scheduling software
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our customers or the public
In connection with a business transaction such as a merger or sale of assets

Any third parties we work with are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Website Analytics

Our website may use analytics tools to collect information about how visitors use our site. This helps us understand user behavior and improve our website. This information is collected in aggregate form and does not identify individual users.

Cookies

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

Email Communications

If you provide us with your email address, we may send you service-related communications and occasional promotional messages. You can opt out of promotional emails at any time by following the unsubscribe instructions in those emails. We will still send you important service-related communications even if you opt out of promotional messages.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may also retain certain information as required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

Your Rights and Choices

You have certain rights regarding your personal information:

You can request access to the personal information we have about you
You can request corrections to any inaccurate information
You can request deletion of your information, subject to legal and contractual obligations
You can opt out of receiving promotional communications

To exercise these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act. You have the right to request information about the categories and specific pieces of personal information we have collected, as well as the categories of sources from which we collected it. You also have the right to request deletion of your personal information and to opt out of any sale of your information. We do not sell personal information.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Boulderbrook San Leandro Landscaping
14355 Wiley St
San Leandro, CA 94579
Phone: (510) 901-4884
Email: hello@sanleandrolandscaping.com